Project Overview
The Problem
Young adults lack financial awareness
I was curious how my friends would navigate through the ongoing economic recession, and they didn't have a clear plan in mind. They relied on completing their college degree, then worrying about their finances after securing a stable job.
My Solution
A gamified budgeting experience
Attention has become a currency in our modern society, and developing an engaging experience will allow users to stay on top of their finances.
Rewards System
- Users will receive stars for reaching financial milestones
- Stars can then be exchanged for gift cards, cash back, etc
- Example: Trade 50 stars for 12% off your next Nike purchase
Interactive Tools
- User will have interactive elements
- This pie chart will allow users to select their desired budget
- Option to set preferred categories for goods and services
In-App Tutorial
- This will be especially useful for users that are new to budgeting
- Allows users to feel confident about their decisions
- Returning users have the option to skip the tutorial process
Market Research
The gamification market is growing!
Statistic
The gamification market size in 2020 had a global value of $9.1 billion and is predicted to register an impressive growth rate of 27.4%, reaching $30.7 billion by 2025 (MarketsandMarkets, 2020).
Data retrieved from Zippia
How could I have a competitive edge?
The market is saturated with budgeting apps, but that didn't stop me from discovering holes in their products.
In-App Features
Categorized Spending
Split Bills w/Others
Manage Credit Debt
Sync Bank Accounts
My interviewees felt guilty spending on leisure goods
After conducting 7 interviews, I learned that food and housing were their primary monthly expenses. Although rent/mortgage expenses are typically issued at a fixed cost, food expenses can pile up without proper tracking.
Questions I Asked
1. Before making purchases, do you check your account balance first?
2. In what ways has the current rise in inflation impacted your spending?
3. How have you managed to track your income and expenses?
4. What do you like about these particular budgeting strategies?
5. Which expenses take up the majority of your monthly spending?
Budgeting apps require time and commitment
Despite how inflation has drastically changed their spending, I noticed a trend in which they didn't show much interest in using budgeting apps. They felt that they didn't have enough time to sort through all their transactions and plan out their spending.
Luca Caprice
Aspiring Mechanical Engineer
Story
Hi everyone, I'm Luca. I turned 24 years old last week, and I've been reflecting on my current position in life. I've been helping my parents pay for bills as a full-time employee at Guitar Center. With the price of goods increasing, I think now would be a good time to explore new opportunities with my Mechanical Engineering degree.
Goals
- Land a paid engineering internship
- Allocate enough funds to move out of parents house
- Invest more time for creating music and side projects
Pain Points
- Rising inflation has lead to more credit card debt
- Feels tied down to current position due to short staff
- Friends from college already have stable jobs
Minimal Interface with a 'Split Bill' Feature
The first thing that came to mind in the brainstorming process was to reduce cognitive overload. I wanted to increase user retention by avoiding text-heavy content, and focusing more on visual and interactive elements.
80% of my interviewees were sharing rent
The purpose of adding a 'split bill' feature was to help users divide their reoccurring bills with others. Each user would divide their share of a bill, then the total amount would then transfer to the bill receiver.
Iterating Towards a User-centered Design
Simple Widgets in the Home Feed
- To establish confidence within the user, I wanted to equip them with financial tools that were easy to understand
- I also incorporated copywriting to provide the user with friendly context for each tool
Isolated the Budget Button
- Created an overlay to help users remain focused on setting a budget
- Added tutorial captions to guide user throughout the process
Developed the Friends List
- User would slide to the right to begin the Split Bill process with another person
- Usability Issue: Accidentally swiping on the wrong person
- Solution: User must confirm their selection before proceeding
UI Style Guide
Components
High Fidelity Prototype
Users enjoyed the concept and found it productive
I received an overwhelmingly positive reaction from most users. The usability testing was a smooth process, and I was able to iterate my wireframes based on insightful feedback.
When I’m able to make further iterations, I would simplify the user flow to get users through the main objective in the least amount of steps. It was more difficult to remove features than to add them.